Customer policy

Privacy Policy

Last updated: 19 May 2026

Your AI Game Plan respects your privacy. This policy explains what information we collect, why we collect it, and how we use it to deliver the program.

What we collect

We may collect your name, email address, payment status, assessment answers, program preferences, support messages, website usage information, and email engagement information.

How we use it

We use your information to process your order, create your personalised AI Game Plan, send your program emails, provide support, improve the service, maintain records, and send marketing messages if you have opted in.

AI processing

Your assessment answers may be processed using AI tools to help create your personalised plan. Do not submit sensitive personal, medical, legal, financial, confidential workplace, client, employer, or third-party information unless you are comfortable with it being used for this purpose and you have permission to share it.

Your responsibility when using AI tools

The program may encourage you to try AI tools in your own work. Be mindful of what you put into those tools. You are responsible for making sure you have the right to use any material you upload or paste, including intellectual property, workplace documents, client material, copyrighted content, and personal information.

No affiliation with tool providers

Your AI Game Plan is independent. It is not affiliated with, sponsored by, endorsed by, or officially connected with Google, Gemini, NotebookLM, OpenAI, ChatGPT, or any other AI tool provider. We mention and recommend tools because they are approachable ways to start using AI.

Service providers

We use trusted service providers to run the service, including Squarespace, Stripe, Typeform, Make, OpenAI, Google Sheets or Google Drive, Brevo, Netlify, Gmail, and website analytics or advertising tools. These providers may process information on our behalf.

Overseas processing

Some providers may store or process information outside Australia. By using Your AI Game Plan, you understand that your information may be handled in other countries where our service providers operate.

Emails

Program emails are part of the product you purchase. Marketing emails are optional. You can unsubscribe from marketing emails using the unsubscribe link in those emails.

Cookies and tracking

Our website may use cookies, analytics, pixels, and similar tools to understand website performance, improve the site, and measure advertising. You can control cookies through your browser settings.

Security

We take reasonable steps to protect your information, but no online service can be guaranteed to be completely secure.

Access and correction

You can ask to access or correct personal information we hold about you by contacting us.

Contact

For privacy questions, contact hello@youraigameplan.com.

Legal note

This policy is intended to be simple and practical. It does not limit any rights you may have under applicable privacy laws.